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Hence, all public universities of Ethiopia including Samara University, under the delegation of Ministry of Education have been engaged for the last two years (20) in Business Process Reengineering (BPR) project to tackle the traditional or fragmented ways of doing businesses.Among various management tools, Business Process Reengineering is one of the management tools that can help the organization for effective, efficient and economic performance of doing businesses, as well as the stakeholders benefited from good performance of the organization.
These stages are automation, horizontal integration, BPR, network redesign and organizational scope redefinition.
The model helps to determine from which perspective to reengineer the processes of an organization - either to seek efficiency or to enhance capacity.
In addition, BPR needs breaking the traditional way of doing or thinking business processes and the boundaries between activities and departments within the organization.
As a result, the organization's traditional or fragmented business processes designed into integrated and streamlined processes that can help for the achievement of the organization's objectives.
Therefore, this article tries to answer the following points: what are the major problems the university faced to implement the newly designed processes? What are different mechanisms the university used to handle the problems?
To address the above points, I have gathered information from some different process redesign team members and implementation team members of the university.
However, the university cannot implement the new processes still now, even though in BPR principles all of the redesigned processes should not be implemented once rather step-by-step with a pilot study.
Thus, at least some selected processes of the newly designed processes have to be implemented in the university because BPR intended to enhance the performance of the organization and lots of resources have been incurred by the University for the BPR project.