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This model might not be complex enough for your needs, but you may be surprised to find just how many times this technique is able to do the job.To give you a better understanding of how the six-step problem solving model works, let’s quickly walk through each of the six steps.Or, in some cases, you may have both a complex problem and a lot of possible solutions on your plate.
Basically, when faced with a problem, ask yourself a question about it and brainstorm 12 answers ("12 what elses") to that problem.
Then you can go further by taking one answer, turning it into a question and generating 12 more what elses.
In this article, we are going to highlight five of the top problem solving tools available to business owners and managers.
Once you understand how to use these tools, and why they can be effective, you will be able to look for opportunities to put them into action in real-world applications.
Their creative problem solving process emphasizes several things, namely: If you take a look at the history of problem solving techniques in psychology, you'll come across a wide spectrum of interesting ideas that could be helpful. There is a cognitive bias called functional fixedness which could thwart any of your critical thinking techniques by having you only see an object's conventional function. An example: in the Radiation Problem, a doctor has a patient with a tumor that cannot be operated on.
In 1911, the American psychologist Edward Thorndike observed cats figuring out how to escape from the cage he placed them in. This is when you're so fixated on a solution that used to work well in the past but has no bearing to your current problem. For example: if you need to cut a piece of paper in half but only have a ruler, functional fixedness would lead you to think the ruler is only good for measuring things. " Generate a long list of questions that, when answered, will solve the problem. The doctor can use rays to destroy the tumor but it also destroys healthy tissue.Needless to say, it is impossible to separate the task of problem solving from the task of running a successful business.They are one in the same, and you can’t do one without the other., author and creativity guru Tim Hurson proposed a 6-step model for solving problems creatively. Ask "12 What Elses" In her book, , author Lenedra J.Carroll (AKA the mother of pop star Jewel) talks about a question-and-answer technique for getting out of a problem.You can probably guess from the name of this problem solving method roughly what it involves.The term ‘drill down’ is frequently used in business to highlight any process that narrows something down from bigger components into smaller pieces.Below is content which highlights each of the five problem solving tools we have selected.If you aren’t sure which of these tools is going to be the best bet for your needs, we’ll offer some help at the end of the article.From this, Thorndike developed his law of effect, which is basically: if you succeed via trial-and-error, you're more likely to use those same actions and ideas that led to your previous success when you face the problem again. And then there were the Gestalt psychologists who built from Thorndike's ideas when they proposed that problem solving can happen via reproductive thinking, which is not about sex, but rather solving a problem by using past experience and reproducing that experience to solve the current problem. Are you so entrenched with a method or idea that you use it even when it doesn't work? (You could also use the ruler to crease the paper, making it easier to tear it in half.) Takeaway: think outside of the box! " Define what the solution must do, what resources it needs, its scope, and the values it must uphold. Two researchers, Gick and Holyoak noted that people solved the radiation problem much more easily after being asked to read a story about an invading general who must capture the fortress of a king but must be careful to avoid landmines that will detonate if large forces traverse the streets.Takeaway: your past experience can inform and shed light on the problem you face now. What's interesting about Gestalt psychology is how they view barriers to problem solving. And by box, we mean outside of the past experience you're holding on to, or outside any preconceived ideas on how a tool is conventionally used. " Define the problem and its impact on your company, then clarify your vision for the future. The general then sends small forces of men down different streets so the army can converge at the fortress at the same time and can capture it at full force.