Their large data holdings now use advanced KM products that are employed to map common terms and phrases, monitor the performance of the entire organisation and modelling systems to simulate trends to display data graphically on a small geographic area.
Technological solutions are important but KM is more about just technology.
Legal compliance requirements and obligations were linked to the company’s improvement programme.
We developed an Environmental management system manual and an Environmental procedures manual, including references to all documents and records required by the standard.
As part of its commitment to environmental improvement and sustainable development HP Ireland decided to implement a formal environmental management system (EMS) in order to achieve ISO 14001 certification, the international environmental management system.
Hewlett-Packard Knowledge Management Case Studies
HP decided to engage Antaris to help implement this system.
Publications such as Transforming Government: Achievements in E-Government and Transforming Government: Enhancing Productivity have case studies that show APS agencies and departments use technology to transform their processes, information provision and transactional environments.
Just as the APS is at the forefront of global e-government practice, so it is one of the leading administrations in knowledge management practices within the public sector.
This lack of material causes frustration and confusion for public sector knowledge management practitioners who find it difficult to gain comparative information that would be useful to developing their own knowledge strategies and implementing KM initiatives.
This series of case studies is designed to fill that knowledge gap.